Formfy vs HelloSign (Dropbox Sign) 2026: Which E-Signature Platform Is Right for Your Business?

If you're searching for a HelloSign alternative or comparing e-signature platforms in 2026, the landscape has changed dramatically. Dropbox's September 2025 discontinuation of Dropbox Forms left thousands of businesses scrambling for alternatives—and it's raised important questions about the future of single-purpose signature tools.

HelloSign, now officially branded as Dropbox Sign following Dropbox's $230 million acquisition in 2019, remains a solid e-signature solution. But in 2026, businesses are increasingly asking: Do I need just signatures, or do I need a complete document workflow solution?

This comprehensive comparison breaks down everything you need to know about Formfy vs HelloSign (Dropbox Sign)—from pricing and features to real limitations and which platform makes sense for your specific use case.

Quick verdict: Formfy is ideal for small to medium businesses that need forms, e-signatures, scheduling, AND payment collection in one affordable platform (starting at $19/month). HelloSign is better suited for Dropbox-heavy enterprises that only need e-signatures and have existing integrations.

Quick Comparison Table

HelloSign (Dropbox Sign): What You Need to Know

Company Background and Evolution

HelloSign was founded in 2011 by Joseph Walla and Neal O'Mara with a simple mission: make document signing as easy as possible. The platform quickly gained traction for its clean interface and developer-friendly API.

In January 2019, Dropbox acquired HelloSign for $230 million—their largest acquisition to date. The move signaled Dropbox's ambition to expand beyond file storage into document workflows.

Fast forward to October 2022, and HelloSign was officially rebranded to Dropbox Sign, integrating more deeply with the Dropbox ecosystem. Then came September 2025, when Dropbox discontinued Dropbox Forms entirely, leaving users without a native form-building solution.

Current Product Positioning

Today, Dropbox Sign positions itself as an enterprise-grade e-signature solution with deep Dropbox integration. It excels at:

• Seamless Dropbox cloud storage integration
• Clean, intuitive signing experience
• Strong mobile apps (iOS and Android)
• Robust API for developers
• Enterprise compliance (SOC 2, HIPAA, eIDAS)

Who HelloSign Is Best For

HelloSign makes the most sense for:

• Dropbox power users who want tight integration with their existing cloud storage
• Enterprise teams with existing contracts and integrations
• Signature-only workflows where you already have documents created elsewhere
• API-heavy implementations requiring custom integrations

HelloSign Pricing Deep Dive (2026)

Understanding HelloSign's pricing structure is crucial for making an informed decision. Here's the complete breakdown:

Free Plan

• 3 signature requests per month
• 1 user only
• Basic integrations
• No templates
• Limited features
• Best for: Occasional personal use only

Essentials Plan: $15/month

• Billed annually ($20/month if billed monthly)
• 1 user only
• 5 templates maximum
• Unlimited signature requests
• Basic integrations (Google Drive, HubSpot)
• Email support only

What's NOT included:

• No signer attachments
• No in-person signing
• No template links
• No admin console
• No branding customization
• No bulk send
• No SMS authentication
• No SSO

Standard Plan: $25/user/month

• 2-user minimum = $50/month minimum
• Starting at $600/year billed annually
• 15 templates maximum
• Unlimited signature requests
• Signer attachments
• In-person signing
• Template links
• Admin console
• Branding customization
• Bulk send
• Basic reporting

Still NOT included:

• No SSO
• No advanced signer fields
• No data residency options

Premium Plan: Custom Pricing

• 5+ users minimum (contact sales)
• Unlimited templates
• All Standard features plus:
• SSO authentication
• Advanced signer fields (conditional logic, dropdowns)
• Advanced reporting
• Data residency options
• Multi-team management

The Hidden Cost Problem

HelloSign's per-user pricing creates a significant cost multiplier as teams grow:

*Essentials plan for single user

HelloSign Limitations & User Complaints

Based on verified user reviews and product documentation, here are HelloSign's most significant limitations:

1. No Native Form Building

This is the elephant in the room. HelloSign does not have a form builder. You cannot:

• Create forms from scratch within the platform
• Design custom intake forms or questionnaires
• Build multi-step registration processes

Instead, you must create documents externally (Word, Google Docs, PDF software) and then upload them to HelloSign for signature fields. This adds friction and requires additional tools.

2. No Payment Collection

HelloSign cannot collect payments. Period. If you need clients to pay when they sign a contract or book a service, you'll need:

• A separate invoicing tool
• A payment processor integration
• Manual payment tracking

This is a major gap for service businesses, consultants, and anyone who wants to close deals with a single workflow.

3. No Scheduling or Booking

HelloSign offers zero scheduling functionality. You cannot:

• Let clients book appointments
• Set availability windows
• Send automatic confirmations
• Integrate calendar booking with document signing

For businesses that need both signatures and appointments (consultants, healthcare, real estate), this means maintaining separate tools.

4. Strict Template Limitations

Even on paid plans, HelloSign caps your templates:

• Essentials ($15/month): 5 templates max
• Standard ($25/user): 15 templates max
• Premium (custom pricing): Unlimited

For businesses with diverse document needs, hitting template limits means upgrading to more expensive plans.

5. Per-User Pricing Pain

The Standard plan's 2-user minimum means solo entrepreneurs pay for capacity they don't need. And every additional team member adds $25/month to your bill—costs that compound quickly.

6. Customer Support Concerns

Common complaints from user reviews include:

• Email-only support on lower tiers
• Slow response times
• Difficult cancellation process
• No pro-rata refunds on annual plans
• Complex subscription management

Formfy: The All-in-One Alternative

Formfy takes a fundamentally different approach. Instead of doing one thing well, it combines four essential business tools into a single platform:

Visual Canvas Form Builder

Build professional forms without external tools using Formfy's drag-and-drop interface. Features include:

• 25+ field types: Text, email, phone, dropdowns, checkboxes, file uploads, signatures, payments, and more
• Multi-page forms: Create lengthy registration processes with page breaks
• Conditional logic: Show or hide fields based on responses
• PDF conversion: Upload existing PDFs and add digital fields
• Mobile-responsive: All forms work on any device

Legally Binding E-Signatures

Formfy's e-signatures are fully compliant with the ESIGN Act and UETA. Capabilities include:

• Multiple signature types: Type, draw, or upload signatures
• Multiple signers: Sequential or parallel signing workflows
• Signer authentication: Verify signer identity
• Complete audit trails: Timestamp, IP address, and activity logs
• Certificate of completion: Downloadable proof of signing

Built-in Scheduling & Booking

Unlike HelloSign, Formfy includes appointment scheduling:

• Calendar integration: Sync with your existing calendar
• Availability settings: Define your working hours and days
• Buffer time: Set gaps between appointments
• Automatic confirmations: Email notifications sent automatically
• Multiple appointment types: Offer different services with different durations

Payment Collection

Collect payments directly within your forms:

• Stripe integration: Accept credit cards
• PayPal integration: Additional payment options
• Pay-to-book: Collect payment when scheduling
• Pay-on-submit: Charge when forms are completed
• Zero platform fees: Only pay processor fees

Tiered Pricing Starting at $19/month

Perhaps Formfy's biggest differentiator is its pricing model:

• Starting at $19/month (plans vary by usage)
• Unlimited team members included
• Unlimited forms
• Unlimited submissions
• Unlimited e-signatures
• All features included
• No per-user fees
• No feature tiers

Side-by-Side Feature Comparison

Let's break down specific capabilities across both platforms:

Form Creation

E-Signature Features

Scheduling & Payments

Team & Management

Security & Compliance

Pricing Comparison: Real Cost Analysis

Let's calculate what you'd actually pay in different scenarios:

Scenario 1: Solo Professional

HelloSign Essentials: $180/year

• 1 user
• 5 templates
• E-signatures only

Formfy: $228/year

• Unlimited users
• Unlimited forms
• E-signatures + scheduling + payments

Analysis: HelloSign costs $48 less, but lacks form building, scheduling, and payment collection. Most solopreneurs would need to add:

• Calendly for scheduling: ~$144/year
• Typeform/JotForm for forms: ~$300/year

True HelloSign stack cost: $624+/year vs Formfy: $228/year

Savings with Formfy: $396/year (63% less)

Scenario 2: Small Team (3 Users)

HelloSign Standard: $900/year ($25 x 3 users x 12 months)

Formfy: $228/year (unlimited users included)

Savings with Formfy: $672/year (75% less)

Scenario 3: Growing Business (5 Users)

HelloSign Standard: $1,500/year ($25 x 5 users x 12 months)

Formfy: $228/year

Savings with Formfy: $1,272/year (85% less)

Scenario 4: Scaling Team (10 Users)

HelloSign Standard: $3,000/year ($25 x 10 users x 12 months)

Formfy: $228/year

Savings with Formfy: $2,772/year (92% less)

Who Should Choose HelloSign?

HelloSign remains a solid choice for specific use cases:

Heavy Dropbox Users

If your organization lives in Dropbox, the native integration is genuinely valuable. Documents flow seamlessly between storage and signing without context switching.

Enterprise Teams with Existing Contracts

Large organizations with negotiated enterprise pricing, existing workflows, and sunk integration costs may find switching disruptive. If HelloSign is already embedded in your tech stack, the migration effort may not be worth it.

Signature-Only Needs

If you genuinely only need e-signatures—you create documents elsewhere, don't need scheduling, and handle payments separately—HelloSign's focused approach makes sense.

Specific Integration Requirements

HelloSign's Salesforce enterprise integration and extensive API might be non-negotiable for some workflows. If you've built significant automation around HelloSign's API, switching costs could be substantial.

Who Should Choose Formfy?

Formfy is the better choice for:

Small Businesses Wanting Simplicity

One login, one platform, one bill. No juggling between form builders, signature tools, scheduling apps, and payment processors.

Service Businesses

Consultants, coaches, therapists, fitness trainers, healthcare providers, and anyone who needs clients to fill out forms, sign documents, book appointments, AND pay—all in one flow.

Budget-Conscious Teams

Formfy's tiered pricing starts at $19/month with options for different usage levels. No per-user fees as you grow.

Growing Organizations

Adding team members shouldn't multiply your software costs. Formfy's unlimited users model scales without pricing pain.

Anyone Needing Forms + Signatures + Scheduling + Payments

If you need more than just signatures, Formfy eliminates the need to cobble together multiple tools.

Migration Guide: HelloSign to Formfy

Switching from HelloSign to Formfy is straightforward. Here's how:

Step 1: Export Your Documents

Download copies of your existing templates and signed documents from HelloSign. You'll want these for reference when rebuilding workflows.

Step 2: Create Your Forms in Formfy

Using Formfy's visual canvas builder, recreate your document workflows. Key steps:

1. Start with the form builder (no external document creation needed)
2. Add your field types: text, dropdowns, checkboxes, etc.
3. Include signature fields where needed
4. Add payment fields if collecting fees
5. Set up conditional logic for dynamic forms

Step 3: Add Scheduling (If Needed)

Configure your availability settings:

• Set working hours and days
• Define appointment types and durations
• Enable calendar sync
• Customize confirmation emails

Step 4: Connect Payment Processing

Link your Stripe or PayPal account to collect payments directly within forms or at booking time.

Step 5: Onboard Your Team

Invite team members (unlimited on any plan) and set up appropriate permissions.

Timeline Expectations

Most businesses complete migration within 1-2 days. Complex workflows with many templates might take a week. Either way, it's faster than dealing with HelloSign's per-user costs long-term.

Frequently Asked Questions

Is HelloSign the same as Dropbox Sign?

Yes. HelloSign was acquired by Dropbox in 2019 for $230 million and rebranded to Dropbox Sign in October 2022. They are the same platform operating under the Dropbox Sign name.

How much does HelloSign cost per month?

HelloSign pricing starts at $15/month for the Essentials plan (1 user, 5 templates). The Standard plan costs $25/user/month with a 2-user minimum ($50/month minimum). Premium plans require custom pricing for 5+ users.

Does HelloSign have a free plan?

Yes, but it's extremely limited—only 3 signature requests per month for a single user with no templates. It's suitable for occasional personal use only.

Can I build forms in HelloSign?

No. HelloSign (Dropbox Sign) does not have a native form builder. You must create documents externally in applications like Microsoft Word or Google Docs, then upload them to HelloSign for signature collection.

Does HelloSign support payment collection?

No. HelloSign cannot collect payments. You'll need separate invoicing and payment tools to handle financial transactions.

Does HelloSign have scheduling features?

No. HelloSign offers no appointment scheduling functionality. You'd need a separate tool like Calendly for booking.

How many templates can I have in HelloSign?

Template limits vary by plan: 5 templates on Essentials ($15/month), 15 templates on Standard ($25/user), and unlimited templates only on Premium (custom pricing).

Is HelloSign per-user pricing?

Yes. The Standard plan charges $25/user/month with a 2-user minimum. Each additional team member increases your monthly cost.

What happened to Dropbox Forms?

Dropbox discontinued Dropbox Forms on September 30, 2025, leaving users without a native form-building solution within the Dropbox ecosystem.

Are HelloSign signatures legally binding?

Yes. HelloSign (Dropbox Sign) e-signatures are legally binding under the ESIGN Act of 2000 and comply with UETA, eIDAS, and other international regulations.

What is the best HelloSign alternative?

For businesses needing more than just e-signatures, Formfy offers form building, e-signatures, scheduling, and payment collection in one platform starting at $19/month—compared to HelloSign's per-user pricing and signature-only focus.

How do I cancel HelloSign subscription?

HelloSign requires cancellation through account settings or by contacting support. Note that annual plans typically don't offer pro-rata refunds—you'll have access until the billing period ends.

Does Formfy have e-signatures?

Yes. Formfy offers legally binding e-signatures compliant with the ESIGN Act and UETA, including typed, drawn, and uploaded signatures, multiple signers, audit trails, and timestamp verification.

How much does Formfy cost compared to HelloSign?

Formfy starts at $19/month with unlimited users on all plans. A 3-person team can use Formfy for significantly less than HelloSign Standard's per-user pricing.

Can I migrate from HelloSign to Formfy?

Yes. Export your existing documents from HelloSign and recreate your workflows using Formfy's visual form builder. Most businesses complete migration within 1-2 days.

Conclusion & Recommendation

The choice between Formfy and HelloSign comes down to what you actually need:

Choose HelloSign if:

• You're deeply invested in the Dropbox ecosystem
• You have enterprise contracts with negotiated pricing
• You genuinely only need e-signatures
• You've built significant integrations around HelloSign's API

Choose Formfy if:

• You want forms, signatures, scheduling, AND payments in one place
• You're tired of paying per-user fees
• You want predictable pricing as your team grows
• You're a small business, freelancer, or service provider
• You value simplicity over point-solution complexity

For most small to medium businesses, Formfy's all-in-one approach delivers more value at a lower cost. The math is straightforward: why pay $900/year for HelloSign (3 users) plus additional tools for forms, scheduling, and payments when Formfy provides everything for $228/year?

Ready to try the all-in-one alternative? Start your free 15-day Formfy trial—no credit card required.