How Ironwood Builders Eliminated Project Delays from Paperwork with Mobile-Friendly E-Signatures
About Ironwood Builders
Ironwood Builders is a commercial and residential construction company specializing in sustainable building practices. Based in San Diego, they manage projects ranging from custom homes to multi-unit developments. The team of 45 includes project managers, superintendents, and support staff coordinating with dozens of subcontractors.
The Challenge
Paperwork Delays Were Holding Up Job Sites
Construction moves fast, but paperwork didn't. Change orders required project managers to drive documents to the office for owner signatures, often adding days to approval. Subcontractor agreements and safety waivers required in-person signatures before workers could start.
Job sites would literally stop work waiting for signed change orders. The cost of delays — equipment rental, crew standing by, schedule cascades — far exceeded the value of the change orders themselves.
- Change orders took 3-5 days for signature approval
- Subcontractor onboarding delayed project starts
- Safety waivers required before workers could begin
- Project managers driving documents instead of managing projects
- Weather-sensitive work delayed by paperwork
The Solution
Mobile-First Document Signing for the Job Site
Ironwood Builders deployed Formfy with a focus on mobile-friendly document signing. Superintendents can send change orders from the job site for immediate owner approval. Owners review and sign from their phone, and work continues without delay.
New subcontractors receive their entire onboarding package — agreement, insurance verification, and safety acknowledgment — digitally. They can complete everything before arriving at the job site, ready to work on day one.
Features Used
The Results
Same-Day Approvals, Zero Project Delays from Paperwork
The impact on project timelines has been significant. Change orders now get approved the same day they're submitted, usually within hours. Project managers stay on site managing projects instead of running paperwork to the office.
Subcontractor onboarding has been streamlined to 24 hours. New subs receive, sign, and return all required documents the day before they start. Job sites no longer wait for paperwork — work begins immediately.
- Same-day change order approvals (down from 3-5 days)
- 24-hour subcontractor onboarding
- Zero project delays from paperwork
- Project managers gained 5+ hours weekly
- 100% safety compliance documentation
Our foremen can get change orders signed on-site in minutes. The owner gets a notification, reviews on their phone, and signs while we're still standing there. No more waiting days, no more project delays. We've probably saved six figures in delay costs this year alone.
Derek Holloway
Project Manager at Ironwood Builders
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