How FreshBite Franchise Group Unified 45 Locations After DocuSign Chaos
About FreshBite Franchise Group
FreshBite operates 45 fast-casual restaurant franchises across Texas and Oklahoma. Each location generates constant paperwork: employee documents, vendor agreements, health department forms, and franchise compliance documents. Consistency across locations is critical.
The Challenge
DocuSign Chaos Across 45 Franchise Locations
FreshBite had DocuSign at the corporate level, but getting 45 franchise owners to use it consistently was impossible. Some used DocuSign, some printed and scanned, some just took photos with their phones. Compliance documentation was a disaster.
Per-seat licensing was too expensive for 45+ franchisees. The complex interface intimidated non-tech-savvy owners. Compliance audits were nightmares with documents scattered across different systems and formats.
- 45 locations with inconsistent documentation
- Per-seat licensing prohibitively expensive
- Complex interface intimidated franchise owners
- Some printed/scanned, some used phone photos
- Compliance audits were nightmares
The Solution
Unified Franchise System with Simple Interface
Director of Franchise Operations Amanda Chen implemented Formfy as a unified system. Corporate templates push to all locations. The simple interface means franchisees actually use it—even a 60-year-old owner with no tech skills figured it out in 5 minutes.
Automatic compliance document collection, central dashboard for all 45 locations, and flat pricing regardless of number of locations made management simple.
Features Used
The Results
45 Franchises Unified, 100% Compliance
Full adoption happened within 30 days. Every franchise location now uses the same system, same templates, same process. Compliance documentation went from scattered chaos to 100% organized and audit-ready.
Training time dropped 80% compared to DocuSign. The simple interface means new franchisees are productive immediately. Compliance headaches disappeared entirely.
- 45 franchises unified on one platform
- 100% documentation compliance
- 80% less training time vs DocuSign
- Full adoption within 30 days
- Compliance audits now stress-free
Managing DocuSign across 45 franchise locations was a nightmare. Formfy's simplicity means franchisees actually use it—and our compliance headaches disappeared.
Amanda Chen
Director of Franchise Operations at FreshBite Franchise Group
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