How Emberstone HR Partners Reduced Time-to-Hire by 60% with Digital Onboarding
About Emberstone HR Partners
Emberstone HR Partners is an HR consulting and recruiting firm serving small to mid-sized businesses throughout the Southeast. They provide outsourced HR services, recruiting, and employee onboarding for companies that don't have dedicated HR departments. The team manages HR for clients with a combined workforce of over 2,000 employees.
The Challenge
Paper Onboarding Was Slowing Down Every Client
As an outsourced HR provider, Emberstone handled onboarding for dozens of client companies. The paper-based process was a bottleneck for everyone. Offer letters required printing, signing, and scanning. Onboarding packets with I-9s, W-4s, and company policies took new hires hours to complete on their first day.
The slow process hurt their clients' ability to compete for talent. In a tight labor market, candidates accepted offers from companies that moved faster. Emberstone needed a solution that worked across all their diverse clients.
- Offer acceptance taking 3-5 days average
- New hires spending half their first day on paperwork
- Multiple signature rounds for complex onboarding
- Each client company needing different forms
- Candidates accepting faster-moving competitors' offers
The Solution
Unified Digital Onboarding Across All Clients
Emberstone implemented Formfy as their standard onboarding platform across all client companies. Offer letters go out electronically for immediate signature. New hires receive their complete onboarding package digitally before their start date.
The system handles the complexity of multi-company management. Each client has customized forms and policies, but the process is consistent. New hires complete everything before day one, arriving ready to work.
Features Used
The Results
60% Faster Hiring Across All Clients
The transformation has benefited every Emberstone client. Offer-to-acceptance time dropped from 5 days to just 1 day. Candidates sign offers immediately from their phones, locking them in before competitors can counter-offer.
New hire first-day experience is completely transformed. Instead of hours of paperwork, new employees arrive with everything complete. They can focus on orientation, training, and getting productive immediately.
- Offer acceptance reduced from 5 days to 1 day
- 60% reduction in overall time-to-hire
- 100% of onboarding completed before day one
- New hires productive immediately
- Client companies winning more candidates
Candidates accept offers faster when they can sign on their phone immediately. We've had candidates sign offer letters while still sitting in the parking lot after their interview. That speed has helped our clients win talent they would have lost to slower competitors. We've reduced time-to-hire by 60% across our entire client base.
Bradley Mercer
Managing Director at Emberstone HR Partners
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